Privacy Notice

Effective Date: 23 Jan 2025

Universal Signalling Ltd ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Notice explains how we collect, use, and share your personal data, and informs you about your privacy rights in compliance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We may collect and process the following types of personal data:

1. Identity Data: Name, title, date of birth, and other identifying details.

2. Contact Data: Address, email address, and phone numbers.

3. Employment Data: Job title, employer details, and professional qualifications.

4. Transaction Data: Records of products and services you have purchased or received from us.

5. Technical Data: IP address, login data, browser type, time zone settings, and device information.

6. Usage Data: Information about how you use our website, products, and services.

7. Marketing and Communications Data: Your preferences for receiving marketing material and communication preferences.

2. How We Use Your Data

We use your personal data for the following purposes:

• To fulfill contracts and provide our products and services.

• To comply with legal and regulatory obligations.

• To improve our services, website, and customer interactions.

• To communicate with you about our services, promotions, and events, with your consent where required.

• For security, fraud prevention, and risk management.

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

1. Contractual necessity: Where processing is necessary to perform a contract with you.

2. Legal obligation: Where processing is required to comply with a legal obligation.

3. Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and rights do not override these.

4. Consent: Where you have provided explicit consent, such as for marketing communications.

4. Data Sharing

We may share your personal data with:

• Third-party service providers that support our operations (e.g., IT services).

• Regulatory authorities or law enforcement agencies where required by law.

• Professional advisors, such as accountants, lawyers, or auditors.

We do not sell your personal data to third parties.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Notice or comply with legal obligations. Retention periods may vary depending on the type of data and legal requirements.

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

1. Access: The right to request a copy of your personal data.

2. Correction: The right to correct inaccurate or incomplete data.

3. Erasure: The right to request the deletion of your data in certain circumstances.

4. Restriction: The right to request the restriction of data processing.

5. Portability: The right to receive your data in a structured, commonly used format.

6. Objection: The right to object to processing based on legitimate interests or direct marketing.

7. Withdrawal of Consent: Where processing is based on your consent, the right to withdraw it at any time.

To exercise your rights, contact us using the details provided below.

7. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data from unauthorised access, loss, or disclosure.

8. Contact Details

If you have any questions about this Privacy Notice or wish to exercise your rights, please contact us:

Data Protection Officer, Universal Signalling Ltd
58 Knightthorpe Road

Loughborough

LE11 4JT

UK

Email: dataprotection@universalsignalling.com

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

ICO Contact Details
Website: Information Commissioner's Office (ICO)
Phone: 0303 123 1113

9. Updates to This Notice

We may update this Privacy Notice from time to time to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this notice periodically for the latest information on our privacy practices.